Frequently Asked Questions

  • Important Updates
  • Travel / Location
  • Campgrounds & Camping
  • Venue
  • Tickets
  • Security


    • IMPORTANT UPDATES
    Top

    Q - If I have a three day music ticket and camping ticket and I am riding with friends who have the same and a vehicle ticket, do I need anything else?
    A - No, welcome to WE Fest.

    Q - If I have a complimentary or promotional ticket, and I do not have a camping ticket or vehicle ticket, what should I do?
    A - Call us or go to our online ticket store and order your vehicle permit immediately, ASAP, campground vehicle permits are selling fast.

    Q - When will I receive my tickets?
    A - All tickets will be mailed out during the last week of June/first week of July. If you don't receive your tickets by mid July, please call the WE Fest ticket office at 800-493-3378/218-847-1340.


    TRAVEL / LOCATION
    Top

    Q - Where is the site located? Can you give me directions from… ?
    A - The WE FEST Amphitheater is on the Soo Pass Ranch, 4 miles south of Detroit Lakes Minnesota on MN Highway 59. See our directions page for a map and more details.


    CAMPGROUNDS & CAMPING
    Top

    Q - Can we leave the festival grounds and re-enter?
    A - Yes, but we don't encourage you to leave your camping spot with your vehicle. Once you are in we encourage you to stay in.

    Q - What will you be providing at the campgrounds?
    A - There will be bathrooms, hand wash stations, potable water and showers.

    Q - What emergency services will be available on site? What should I do if I need emergency assistance (medical, police, towing, locksmith, etc.)?
    A - There will be 24-hour security, locksmith and EMT's.

    Q - Will pets be allowed in the venue / camp grounds?
    A - NO PETS!!! PLEASE LEAVE YOUR PETS AT HOME

    Q - What is the largest size RV allowed in the campgrounds?
    A     - There is no limit on the size of RV's that we allow EXCEPT in the Northwoods campground where the maximum length is 20 feet, a limited number of Northwood campsites can handle a maximum of 28 foot campers or RVs.

    Q - What kind of handicap facilities will you be providing?
    A - There will be a designated parking/camping area for people with special accessibility needs. You must have an official handicapped parking placard or plate for your vehicle if you need to use this area. Make arrangements when you order your tickets. There will also be accessible restroom facilities. There are no stairs or other barriers to entering the concert grounds, so they will be entirely accessible. There will be a wheelchair accessible space inside the concert area where handicapped are allowed to enter one-half hour earlier then general admission.

    Q - What will we be allowed to bring into the campgrounds?
    A     - You can bring your own food and beverage into the campground areas. No Kegs please. Fires must be modest and in small grills. If you wish to have a campfire, please ask someone at the campground booth as you enter as some restrictions may apply.

    Q - Are we allowed to bring gas-powered generators?
    A     - Yes. Please inform campground employees, as you enter a campground, that you plan to use your gas-powered generator.

    Q - Will there be any electricity in the camping area?
    A- There will be no electricity in the camping area, except for a very limited number of electrical hookups in the VIP campground. Camping is primitive.

    Q - Is there cell phone service available at Soo Pass Ranch?
    A - Sprint has a repeater tower on-site for better cell phone reception. However, reception is still limited in some areas.

    Q - Why do I need a vehicle permit to camp?
    A - Minnesota State Law limits the number of total vehicles that can be in any of the Soo Pass Ranch campgrounds. A vehicle permit is required for each "steering wheel" that enters a campground. Large buses, large RV's or semis that exceed 40 feet in legnth will require a "Large Vehicle Permit" because of the additional space those vehicles require.


    VENUE
    Top

    Q - What can I bring into the show?
    A - Lawn chairs (for the grass area), empty water bottles, empty camelbacks. All entries will need to go through physical search for unsafe items or items not allowed.

    Q - Will we be allowed to leave the show and come back?
    A - Yes, you will have a wristband that must be worn all weekend. We are not responsible for lost or stolen wristbands. You will be subject to gate searches each time you re-enter the concert bowl.
    Q - Will cameras be allowed in the concert (venue) area?>
    A - Small or Disposable cameras will be allowed in the venue area. Professional cameras and video cameras will NOT be allowed.
    Q - Will chairs be allowed in the concert area?
    A - Beach chairs will NOT be allowed into the concert venue. Please bring lawn chairs only.


    TICKETS
    Top

    Q - Can I bring my kids? Do they have to pay?
    A - Children 7 and older will be required to have a ticket for music and camping, all children in the reserved seating or VIP area will require their own seats. HOWEVER, we do not recommend that you bring your children. WE Fest was designed as an adult event.

    Q - When will the tickets be sent out?
    A - All tickets will be shipped within 30 days of the event, we will start mailing tickets out during the end of June - first week of July.
    Q - Can you tell me where I can check the status of my ticket, how can I change the mailing address etc…..?>
    A - Contact the place you ordered your tickets. Any changes in addresses need to be submitted in writing by the person who placed the order.


    SECURITY
    Top

    Q - What is the security going to be like at WE Fest?
    A - Event security & mounted horse patrol will be located throughout the site for the entire duration of the event. If you have an EMERGENCY, find a staff person with a radio, go to an information tent, medical tent, or tell one of the mounted security personnel.


    		 Order Today,
     Take 3 Months to Pay!

    When you place your order by phone at 800-493-3378 or at our online ticket store, request the deferred payment plan and we will charge one-third of the total cost to your credit card for the initial payment. Then we will charge your card in equal installments, 1 month and again 2 months after your original purchase. This is our interest free - no fee - deferred payment plan!